Our work

Real problems. Practical systems.

Selected work across sensitive healthcare support, company infrastructure, domains, and professional email—designed around how people and organisations actually operate.

Selected work

Built to be useful.
Described truthfully.

We protect client confidentiality. These case studies explain the problem and the work delivered without exposing patient records, staff details, private systems, or client identities.

01

Healthcare technology
Guided patient support

A live support agent shaped around each patient's care plan.

We created a guided live-agent experience for a specialist clinic supporting people living with schizophrenia and other mental-health conditions.

The agent asks how the patient is feeling and can surface one of the medicines already prescribed to that patient. It does not diagnose, invent a treatment, or create a new prescription.

01Check inThe agent asks how the patient is feeling in clear, considerate language.
02Stay within the care planAny medicine shown comes only from that patient's existing clinician-approved prescription.
03Escalate when neededClinical decisions and concerns remain with the clinic and qualified care team.
  • Live patient check-ins
  • Accessible interactions
  • Privacy-aware design
  • Prescription-bound support
  • Care-team escalation
02

Business infrastructure
Managed operations

Domains and professional email, configured to work together.

We have created and managed domain registrations for multiple companies, then connected those domains to professional email and productivity services including Microsoft 365.

Our work covers the technical details behind a reliable company identity—from registration and DNS to authenticated mailboxes and ongoing administration.

DomainsRegistration, transfers, renewals and DNS management.
EmailMicrosoft 365 setup, migration and mailbox administration.
TrustSPF, DKIM and DMARC records for safer, more dependable delivery.
ContinuityOngoing technical support as companies and teams grow.

Technology ecosystem

Platforms we configure and integrate.

We select and connect the right tools for each organisation, then handle the details that keep domains, email, access, and communication working reliably.

Microsoft 365 logo
Microsoft 365Business email & productivity
Google Workspace logo
Google WorkspaceBusiness email & collaboration
Zoho Mail logo
Zoho MailHosted business email
Cloudflare logo
CloudflareDNS, security & performance
Namecheap logo
NamecheapDomains & DNS operations
GoDaddy logo
GoDaddyDomains & business services

Platform names and logos belong to their respective owners. Their inclusion identifies technologies Middle Stack works with and does not imply a formal partnership or endorsement.

Build with Middle Stack

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